When I started this business in 2011, nobody had taught me how. Nobody had taught me the principles of human resource, how to build a solid team and the fundamentals of fantastic service. I had to learn as I fell, then grew, and eventually thrive.
Every step of the way. Through my experiences, my motto and tagline has evolved to become:
We are also about growing internally. We strive to think differently in our creativity, to ensure our service is being received positively, and more importantly, we strive to learn to improve our mindsets, to grow empathy, and in doing so, we grow stronger as a person with grace and maturity.
We strive to be a person’s “company”. To be a friend and to be a service provider. To be where one goes to create great memories and where one leaves with a warm heart, knowing that they enjoyed our unique service and product offerings.
We strive to deliver a ‘WOW’ in our creativity, product & service, to stand out with a personality.
CUSTOMER SERVICE ABOVE ALL ELSE:
We put customers first and help as much as we could, to ensure all customers leave with a warm, cozy heart.
TEAM EFFORT EMBRACES STRENGTH:
We take ownership in our work, embrace honesty & integrity to build a trustworthy business.
We adapt to change, and seize the opportunity to improve ourselves to become better.